Refund policy
Return & Refund Policy
Customer satisfaction is our priority.
Return Eligibility
Products may be returned within 7 days of delivery if:
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The item is damaged.
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The item received is incorrect.
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The item is defective.
Non-Returnable Items
The following items cannot be returned:
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Used products
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Personalized items
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Products damaged due to misuse
Return Process
To request a return, email us at support@justtshop.com with:
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Order Number
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Photos of the product
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Reason for return
Refund Process
Once the returned item is received and inspected, refunds will be processed within 5-10 business days to the original payment method.
Cancellation Policy
Orders may be cancelled before shipment. Once shipped, cancellation may not be possible.
For any questions, contact:
support@justtshop.com